COVID-19 and Harston Surgery

In line with Public Health England advice Harston Surgery needs to change the way it cares for patients over the coming months.

Reducing the chance of circulating the virus is important for patients, staff, and the NHS and UK as a whole. The infection (and death) rates we are seeing today are a reflection of policy and practices that were in place over a week ago. We all need to tighten up.

Aims;
1. Remote by default
2. Reduce footfall to the practice to protect patients and staff alike
3. Establish a sustainable model of working now that will see us through the next few months

As of Monday 16 March we will be triaging all calls and requests for appointments. Please bear with us as a different way of working evolves.

For any administrative queries or non urgent requests please use email if possible. admin.harston@nhs.net

For more urgent requests then call the surgery as usual but please be prepared to leave contact details on which we can reliably reach you and expect a call back.

We will be using much more communication by SMS (text message) and video calling so it is essential that you keep your mobile phone and email details up to date. Please email your details or use the link at the bottom of the home page.

Without exception, anyone with a high fever or new dry cough MUST NOT enter the building. Please do not attend the surgery without contacting us in advance unless you are dealing directly with the dispensary .

Please keep an eye on our website for any further changes we need to make.

We will be continuing to see patients that need to be seen!