Update for those supporting refugees from Ukraine – 16 June 2022

Dear hosts, volunteer coordinators and parish council colleagues

If this is the first time you are receiving this ‘Support for Ukraine community update’ from us as a host, please note that we send these out on a regular basis. They are issued whenever new and relevant information becomes available to hosts in South Cambridgeshire as well as to District Councillors, community coordinators and parish council colleagues. The idea is to share the latest updates that we have to support for the Homes for Ukraine scheme.

All information previously shared can be found on our Support for Ukraine webpage – where you will also find our ‘Ukrainian Guest information hub’ which we encourage you to share with your guests. The online information hub is our equivalent of a ‘Welcome pack’ for guests (we are sharing information digitally so that we are able to keep our information regularly updated, and guests should be able to switch to view in their own language if they wish).

Please note that in addition to these emails, all hosts will receive information from us directly relating to DBS checks, accommodation checks, £350 monthly host and £350 one-off guest payments; hosts should already have received information from us about this through our welcome email.

For any questions not covered in this e-newsletter or on our Support for Ukraine webpages, please email duty.communities@scambs.gov.uk

Host workshops: Systemic support for people displaced by war and oppression

As thousands of displaced individuals and families come into this country seeking asylum and refuge from the many war zones and areas of oppression in the world, the Association for Family Therapy (AFT) charity has been developing ways in which it can contribute to the work being done by councils and refugee agencies. It offers workshops to prepare potential host families for the psychological aspects of having guests that are displaced from home, country and family and may be traumatised.

We are pleased to be able to confirm that the AFT will be holding a face-to-face session for South Cambridgeshire hosts in the Council Chamber at South Cambs Hall, Cambourne on Friday 8 July from 7pm to 9pm. They are also holding a virtual session for hosts via Zoom a week later, on Friday 15 July from 6pm to 8pm.

Each workshop will cover areas such as boundaries and house rules, negotiating differences around issues of culture, language, and family style; balancing children’s needs and different parenting styles, talking about difficult stuff, understanding and managing distress and trauma and when and how to seek help.

You can register for the face-to-face event on Friday 8 July now. Please note that spaces on the face-to-face workshop are limited to 10 adult host families, so don’t delay in booking your place. Please only sign-up if you know you can attend.

You can register for the virtual event on Friday 15 July now too. Please note that spaces on the virtual workshop are limited to 20 adult host families, so don’t delay in booking your place. Please only sign-up if you know you can participate.

To register for either event, please email duty.communities@scambs.gov.uk with either ‘AFT face-to-face event’ or ‘AFT virtual event’ as the subject. Within the email, please include the names of the adults (18+) who will be attending, your address and the names of the Ukrainian guests staying with you.

In offering constructive support through workshops the AFT aims not only to prevent breakdown of these hosting arrangements, but also to help them become successful experiences for all concerned. The AFT is made up of registered professionals working in the NHS, Social Services, charities and education with children, adults, older adults and families of all nationalities.

Laptops for guests

We have partnered with the Cambridge Refugee Resettlement Campaign (CRRC) and provided them with funding that will allow them to supply further laptops to Ukrainian guests who have arrived in South Cambridgeshire as part of the Homes for Ukraine programme. Guests can now apply for one of these laptops, for free, and, additionally, we are also looking for residents and businesses to support this initiative by donating laptops. Any devices are acceptable for donation.

The Cambridge Refugee Resettlement Campaign works with Laptops4Learning (L4L) to deliver laptops locally. Laptops4Learning’s TechAidUK solution brings together businesses and charities/organisations to enable sustainable and social good. They take donations of much-needed devices from businesses and repair and refurbish them, making them plug-and-play ready, complete with chargers and software, ready for CRRC to distribute them to Ukrainian families. For both residents and businesses, having tech refurbished for reuse enables you to reach your sustainability goals at this time of climate emergency, saving CO2 emissions, e-waste and the extraction of scarce natural resources.

How guests can apply for a free laptop: CRRC will use our funding to provide laptops, chromebooks, mobile phones and SIM cards to Ukrainians who have arrived in South Cambridgeshire under the Homes for Ukraine and need devices to facilitate access to services, education, learning English, job seeking and communication with family members and friends. To request a laptop, either the guest or their host should complete this Google Form.  Please note that guests should only apply when they arrive in South Cambridgeshire. If the host is applying on behalf of the guest, similarly, they should not apply until their guest has arrived with them. Completed forms are submitted and information provided to CRRC. The information from the form is only available to CRRC’s Ukraine Team admin and a limited number of CRRC Trustees. A designated CRRC trustee looks at each request and assesses it. For example, they will look at the numbers of devices requested in relation to what is already owned, and the size of the family including the ages of the children. If CRRC has questions about the request, one of their Ukraine Team admins will call the designated main contact to discuss.

Once any queries are worked through the request is authorised and is then ready to join the ‘ready for delivery’ list.  CRRC have set themselves the ambitious target of aiming to deliver the requested tech within two weeks of the items being requested (when a form is submitted it automatically generates a time and date stamp). CRRC has recruited and ‘onboarded’ 10 volunteers to undertake deliveries within the county. All volunteers are DBS checked prior to being allowed to have direct contact with families. When items are delivered to the families, we ask the family to sign a receipt which contains the details of the items being provided including make and model and serial numbers of the devices.  Signed receipts are returned to our Team admin and stored as proof of delivery and receipt.

How residents can donate laptops: For individuals wanting to donate laptops, CRRC currently have three pubs where devices can be dropped off. These are The Blue Ball Inn in Grantchester, The Haymakers in Chesterton or the Champion of the Thames in King Street, Cambridge. All laptops supplied would have data erased to the Government standard.

How businesses can donate laptops:  For corporate donations www.Laptops4Learning.co.uk will send their Tech Couriers to the company by prior arrangement. L4L tech couriers will bring the devices back to their repair centre based in Stevenage. The devices will be repaired / refurbished/ securely data erased to HMG InfoSec Standard 5 Enhanced and a certificate of erase provided by serial number for each device. Audits are provided in full showing the devices collected, along with feedback on who received the donations for use in Company newsletters and data for the CSR, sustainability figures on waste are also provided. If you are part of a local business that wants to donate laptops for re-use to those in need or if you have questions and would like information on the scheme please contact sue@laptops4learning.co.uk or Admin_TeamUkraine@cambridgerefugees.org

Free local bus travel for guests

We are now able to give you more precise details of the free local bus travel arrangements for Homes for Ukraine guests. Each guest will receive tickets that entitle them to 10 days of unlimited travel. These will not need to be used in 10 consecutive days in a row. Instead, guests will be provided with 10 separate tickets that they can use on any day that they choose. They will be valid for travel in the Stagecoach Cambridgeshire zone. These will be made available to new and existing guests. The aim is to help guests get around when there are lots of different tasks to do and places to be following their arrival.

From Monday (20 June) when a new guest arrives and we are informed, as well as providing them with their £350 arrival payment, we will also provide guests with their 10 bus tickets.

For guests who are already here – we will be providing you with an update next week as to how they will get their 10 bus tickets. We are just working through how we administer that process. We appreciate that it has taken a little while to get this sorted and thank you for your patience. Please continue to bear with us and note that we are not able to provide further information at this stage.

£350 payment to hosts: A reminder

We continue to receive occasional queries about host payments. As a reminder, monthly host payments are paid in arrears during the first week of each month. Where a guest has moved in during the previous month, the £350 payment is calculated on a pro rata basis. If you have any questions about these payments, please just send an email to ukrainepayments@scambs.gov.uk

Free bikes for guests from Ukraine: An update

You may remember that we recently launched an initiative to offer free bicycles to Homes for Ukraine guests, by teaming-up with two local charities; Owl Bikes (part of the Papworth Trust) and Camtrust. We are pleased that we have had lots of requests for bicycles – a total of 165 applications so far, with each application requesting between one and four bikes. As demand has been high, delivery is taking a little while longer than planned. If you or your guests have already applied, please rest assured that your application has been received and there is no need to apply again. Additionally, unfortunately the Owl Bikes facility was broken into during a recent weekend, which set-back the number of bicycles they have available to distribute a little. Please note that this scheme is only available to guests who have arrived in South Cambridgeshire as part of the Homes for Ukraine scheme.

Residents who may have a spare or not needed bicycle at home are being encouraged to offer it to OWL Bikes or Camtrust as part of the initiative – so the cycles can be refurbished and passed to guests from Ukraine.

Please save the date: Informal in-person get together for Ukraine guests

On Tuesday 28 June from 10am to 1pm, we will be hosting an informal get together for Ukrainian guests at Sawston Library. It will be a free drop-in event for Ukrainian guests to connect, have a bite to eat and get further useful information on what support is available locally. The address of Sawston Library is 41 New Road, Sawston, CB22 3BP. Children will be welcome. Further details will follow in next week’s newsletter.

Updated Government guidance: what Ukrainian guests need to do before they travel to the UK and what to do after they arrive

During the past week, the Government has added a Ukrainian translation to the guidance on what Ukrainian guests need to do before they travel to the UK and what to do after they arrive. The translation is available via buttons in top right of page. We are being encouraged to share this information as appropriate and it would be helpful if you could do the same. It could be particularly useful for hosts to share this link with guests before they arrive. You can get the Ukrainian version of the text by clicking on the top right of the webpage.

Supporting the wellbeing of displaced Ukrainians

Further to the above, we have come across a useful online resource for supporting the wellbeing of displaced Ukrainians that you may find helpful. Designed to help those supporting people affected by the Ukraine crisis, the guidance has been produced to help families create a safe and welcoming environment for displaced Ukrainian people and avoid the potential for further harm. Outlined in the document are some simple dos and don’ts, based on the experiences of other groups of refugees. The guidance highlights how kindness, patience, and empathy will be vital. The guidance also contains further information on assisting displaced Ukrainians to access professional support, including NHS mental health and wider community support services.

Some further news in brief

  • The Odessa Project, set up by the owner of the Willow Tree pub in Bourn, has been established to help Ukrainian guests find employment in the catering industry locally and nationwide.
  • The Besom in Histon and Impington can help with sourcing and supplying furniture, equipment, and household items as well as with other practical hands-on support.
  • Please see the PDF attached to this email update for information, translated into Ukrainian, about the upcoming Swavesey Sustainability Festival which takes place on Saturday 25 and Sunday 26 June. All events are free with lots for families and young children. Swavesey can be reached by the Guided Busway. Please do share this information with guests.

That brings our latest update to a close. Many thanks for taking the time to read this bulletin, and my thanks once more for your continued support.

Bill Handley

Lead Cabinet Member for Communities

South Cambridgeshire District Council

Harston Big Jubilee Picnic

The day started cloudy and wet, but hopes were high. Gradually volunteers started arriving to prepare for the day with decorations, strawberries and cream, tea, coffee and plenty of delicious homemade cakes, courtesy of the WI.
Our newly erected flagpole was proudly flying the Union Jack and the Queens Jubilee Memorial flags, which rather sadly did not flutter in the breeze because there was no breeze. But they were there!
Refreshments vans arrived and food, soft drinks, beer and wine were on sale throughout the day courtesy of Brew Board.
No 35 Cambridge provided us with delicious burgers, wraps and chips all day. We also had a Pimms tent and ice cream.
The strawberries were only picked hours before the event, by Bury Farm at Royston – and they were perfectly sweet and juicy.
The disco arrived and the Queens Platinum Jubilee celebrations at Harston Recreation Ground started at 1pm. Still wet, still cloudy, but people started arriving bringing picnic tables and umbrellas, ready to enjoy the day.
We were treated to a lovely performance from Harston and Newton Village School Choir, which the children took very seriously and it was enjoyed by all.
The Choir was followed by the Junior Prime Brass Band. Then we were treated to upbeat entertainment from Simply Reed Saxaphone Quartet. In between, we had music by disco provided by DJ Soundbig.
Ongoing throughout the day, was the exhibition in the Tea Tent and a childrens’ art exhibition. The winners of the art exhibition were announced by the Parish Council Chairman and the children received their prizes.
The winners were:
Age 3-5: Freya Fisher, Matthew Morris
Age 6-7: Alice Gouveia de Oliveira, Erin Phillips, Madeleine Odell
Age 8-9: Noa Duckworth, Sophie Crissall-Gore, Seven Belle Dishaw
Age 10 – 12: Sophie Christmas, Cam Dishaw, Alice Butcher
There was a plethora of children’s games ongoing throughout the day including Beat the Goalie, a badminton game, an Orchard Quiz, a Scavenger Hunt – for which prizes were given.
The ladies in the Tea Tent put in a sterling performance keeping everyone provided with complementary refreshments, including tea, coffee, cakes, strawberries and cream (some coming back for seconds!).
Jubilee mugs were on sale throughout the day, with profit proceeds being donated to the Ukraine appeal.
Donations were also received in the Tea Tent totalling £358.58, and Brew Board and No 35 Cambridge also donated £40 towards the Ukraine appeal.

And then the day was done. It ended just as cloudy and wet as it started, but people started packing up and going home and, hopefully, everyone had a lovely time and made some memories to cherish.

TO HER MAJESTY ON HER PLATINUM JUBILEE JUNE 2022. GOD SAVE OUR GRACIOUS QUEEN.

EWR: Connecting with communities: re-starting face-to-face engagement with communities across the East West Rail route

As you might have heard we’re restarting our face-to-face engagement with communities across the East West Rail route. After holding two drop-in style events in Bedfordshire in May 2022, we’re excited to announce we’ll be hosting eight further events between June and July 2022.

The events will extend from Oxford to Cambridge and are open to all. They’re designed to give local residents, businesses and stakeholders an opportunity to understand the project development process, anticipated timescales, and speak face-to-face with members of our team.

While we won’t have any new information to share at these events – as we are still reviewing the responses received during the 2021 consultation and considering how the feedback is used to inform plans for the railway – they will provide an opportunity for us to engage with communities outside the formal consultation process.

We recognise the important role you play in your local community and we have produced some social media posts which you may find useful to share. These direct people to our website, which hosts more information about the events. You can find the social media posts here.

Event details

We would welcome meeting and talking with you at your local event. The drop-ins will be:

Cambridge: Wednesday 29 June, 2pm – 8pm
The Clayton Hotel, 27-29 Station Rd
Cambridge
CB1 2FB

Update: M11 junction 9 to 10: bridge repairs

I am writing to update you as we continue our work to replace the expansion joints, re-waterproof and resurface the M11 junction 9 overbridge. This work will ensure the bridge continues to remain in a safe and serviceable condition.

We plan to complete this work over 1 weekend from Friday 27 May, weather conditions permitting.

Closures and diversions

To carry out the work safely, there will be a 50mph speed restriction on the junction 9 overbridge and close the M11 between junctions 9 and 10 in both directions. Traffic will be diverted as follows:

  • M11 junction 10 to 9 southbound, full closure

Friday 27 May, 9pm to Monday 30 May, 5am

Southbound traffic will be diverted off the M11 at junction 10 onto the A505 / A11. Exit the A11 using the A1307 slip road and return onto the A11 southbound to re-join the M11 at junction 9. Northbound traffic will follow the same diversion but in reverse.

How to find out more

To find out more about road improvements we’re carrying out across the East of England, please visit our website at https://nationalhighways.co.uk/our-work/east/.

If you would like more information, please contact us on 0300 123 5000, or by email at  info@highwaysengland.co.uk.

Stagecoach Service Changes

Stagecoach will be making changes to some of our Cambridgeshire and Busway timetables from Sunday 5th June 2022. A full overview of the timetable amendments can be found in the attached document. Timetables can also be viewed on our website: https://www.stagecoachbus.com/promos-and-offers/east/east-timetables

Service Changes June 5th 2022

Cambridgeshire and Peterborough Against Scams Newsletter

Issue # – Date

Mental Health week is now over and the CAPASP team though we would create a quick guide of all the information that has come out during the week for easy reference

Mental health services and support

One in four people across the country will experience a mental health problem in any given year. Mental health problems and illnesses include anxiety, depression, addiction, personality disorders and psychosis.

Experiencing a mental health problem can be upsetting and very frightening. It is important to know you are not alone and that there are a wide range of services and support available to you. These include online support and information services, helplines, talking therapies, counselling and crisis mental health support, as well as specialist mental health help.

There are a number of services that you can access or self-refer to (self-refer means you do not need to have been referred by your GP or medical professional to use the service).

Below, you will find information on local support and services. You can also find further information at www.nhs.uk/mental-health

You can also contact your GP who will be able to provide advice on how to deal with your symptoms and talk to you about available treatments and support services that are available locally.

Support available:

  • Keep Your Head keep-your-head.com website provides information on mental health and wellbeing support and local services available for young people and adults across Cambridgeshire and Peterborough.
  • How Are You (H.A.Y.) haycambspboro.co.uk is an interactive local website that brings together information on activities and support available in your local community to help boost mental health and wellbeing.
  • Lifeline lifecraft.org.uk – Free, confidential helpline that you can call anonymously to talk to a trained volunteer. Lifeline is available daily 11am-11pm and can be reached by calling 0808 808 2121.
  • Mind – CPSLMind, cpslmind.org.uk – A mental health charity providing a range of services and support for people suffering with mental health problems and promoting positive mental health across Cambridgeshire and Peterborough.
  • Qwell and Kooth – Free online wellbeing services offering chat-based counselling, peer support and self-help. qwell.io – for ages 18+ www.kooth.com – for ages 11-25

 Crisis support – NHS 111 Option 2 – If you feel you are in a mental health crisis, urgent support is available in our area 24/7 through 111. Simply dial 111 and select option 2. You will be put through to a trained advisor who will speak to you and discuss your current mental health needs.

 Psychological Wellbeing Service – Psychological therapy for mild to moderate depression or anxiety for anyone aged 17+. You do not need a diagnosis to access the service and can self-refer by visiting cpft.nhs.uk/psychological-wellbeing-service

Mind – (CPSLMind) is locally-run mental health charity providing a range of services and support for people suffering with mental health problems and promotes positive mental health across Cambridgeshire and Peterborough.  Their website is packed full of advice, information and can point you in the direction of the best help for you.

For more info:  www.cpslmind.org.uk

Did you know, here in Cambridgeshire & Peterborough there is a dedicated website packed full of help, advice and information if you or a loved one is suffering with their mental health.

It includes ways to improve your mood, tackle anxiety and will signpost you to helplines and services that can really make a difference if you are struggling.

It has specialist information for adults, young people, professionals and schools – check it out here: www.keep-your-head.com

Are you feeling distressed? – did you know Lifeline is a real person at the end of the phone? They just want to help you work through your problem and give you some options.

They care, listen and won’t judge. The helpline is available every day from 11am-11pm on 0808 808 2121.

How Are You (H.A.Y.) Cambridgeshire & Peterborough is a family of websites that bring together everything in the local community that boosts wellbeing. Support looks different for all of us and H.A.Y. includes everything from yoga to singing, sports clubs to arts groups, as well as where to find professional support services.

For more information visit: www.HAYCambsPboro.co.uk

If you or someone you care for is in a mental health crisis and registered with a GP in Cambridgeshire or Peterborough, and not sure where to turn call NHS111 and choose option 2.
Centre33 supports young people in Cambridgeshire & Peterborough aged 13-25 with their mental and emotional well-being, offering:

  • One-to-one confidential counselling
  • Guided self-help
  • Drop-in sessions across Cambridgeshire
  • Website packed full of help, advice and signposting to services that can really make a difference.

For more advice and information or to self-refer visit: https://centre33.org.uk/

Mental health partners across the region have set up a network called NAILCAP for community organisations to meet and share information, messaging and supporting each other’s work to tackle isolation and loneliness in Cambridgeshire & Peterborough.

 

For more information on how your community organisation can join visit: www.cambridgeshire.gov.uk/residents/adults/adults-services-strategies-and-policies/nailcap

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Cambridgeshire.gov.uk/against-scams

Contact:

against-scams@cambridgeshire.gov.uk

Cambridgeshire and Peterborough Against Scams Partnership

Welcome to May’s Newsletter
The weather is picking up, and, with Covid restrictions lifting, we are perhaps starting to look at going to concerts and festivals. There has been an increase in the number of festivals being organised with new companies starting up. This can cause issues with knowing who is a genuine ticket provider and who isn’t. See the article below for more details.

This year, Learning at Work Week 2022 is in May, and I have added some of the training courses available for you, should you wish to have a look at them.

https://content.govdelivery.com/accounts/UKCAMBSCC/bulletins/3136315

Cambridgeshire Police Fraud Alert- Cold Calling regarding government energy rebate

National media reports state that fraudsters are cold-calling people and posing as government representatives and then requesting bank details to receive the government’s £150 energy rebate. Currently, I am unaware of any such reports within Cambridgeshire.

The one-off rebate is available to most properties in bands A-D, around four-fifths of homes in England.

Key message:

All households with properties in the above bands which pay council tax by direct debit will receive the rebate directly into their bank account, while others will be sent a letter with details of how to claim.

Please DO NOT give out any of your bank details in response to a cold call including telephone, text, email, or Social Media platforms.

If you want genuine information and guidance on the rebate, visit the official government website www.gov.uk.

For the media article about the scam visit New scam warning as cold-callers pretend to offer £150 energy bill rebate | UK News | Sky News.

If you suspect you are a victim of a scam, contact your bank first and then report to Action Fraud.

Update for those supporting refugees from Ukraine – 14 April 2022

Dear hosts, volunteer coordinators and parish council colleagues,

If this is the first time you are receiving this weekly ‘Support for Ukraine community update’ from us as a host, please note that we send these out on a regular basis both to hosts in South Cambridgeshire, and to District Councillors, community coordinators and parish council colleagues. The idea is to share all the latest updates that we have on support for the Homes for Ukraine scheme. All information previously shared can be found on our Support for Ukraine webpages. Hosts also receive information from us directly related to DBS checks, accommodation checks, £350 (host) and £200 (guest) payments – hosts should already have received this welcome email from us.

 

For any questions not covered in this e-newsletter or on our Support for Ukraine webpages, please email duty.communities@scambs.gov.uk

Virtual get together for hosts and community coordinators

We are planning to host a webinar in the near future to enable hosts, community coordinators and council colleagues to talk about the current scheme, share learnings and best practice, and answer any queries that people still have. Before we book this in, we want to hear from you about what topics you would like to be covered. We can then ensure the right mix of colleagues from local authorities will be available to attend. Please email us to let us know what topics you would like to be discussed. Feedback by Wednesday 20 April would be much appreciated.

Safeguarding new arrivals

It is important to remember that people arriving from Ukraine may have been traumatised by the war and having to leave loved ones behind. Some may need support to process what has happened from mental health practitioners.

There will be many ways in which hosts and community groups can support new arrivals in the coming weeks and months, but one thing everyone can do immediately is to help ensure no guests are subjected to risk of trafficking, modern slavery or exploitation on their arrival in the UK.

 

In addition to looking out for new arrivals, communities could display / share some of the tools that will help people to understand what modern slavery looks like, and who to contact if they are at risk. The following were developed by the Gangmasters and Labour Abuse Authority: a workers’ checklist poster, a know the signs poster and a workers’ rights leaflet (in multiple languages).

Facebook groups

We are in the process of setting up some closed Facebook groups, specifically for guests and hosts. The idea is to provide an online community space only for guests and hosts, to bring people together using a platform that people are already familiar with. We will provide you with further details and links when these groups are established, so hosts and guests can join if desired.

Updates on support for guests

All previous information shared is available on our ‘I am a guest from Ukraine’ webpage.

Emotional support

The British Red Cross can support arrivals from Ukraine with help in more than 200 languages. It helps people who are lonely, worried and finding it hard to get the help they need in the UK. Guests can call them on 0808 196 3651 (open daily 10am – 6pm) and ask for an interpreter if they need one. If guests are feeling very distressed, they can call The Samaritans on 116 123 or email jo@samaritans.org.

More information from the British Red Cross can be accessed, in Ukrainian, using the following links: on coping with trauma (adults) and coping with personal crisis. A PDF is attached with information, in Ukrainian, on coping with trauma (children).

Education

As you will be aware, Cambridgeshire County Council is responsible for education in Cambridgeshire. The County Council has now published information about how arrivals should apply for school places. Please visit the Cambridgeshire County Council website for information on how families arriving from Ukraine, with school age children, can apply for a school place.

Benefits

The Government has updated guidance on access to Child Benefit – guests are eligible immediately (rather than having to wait for the usual three-month qualifying period). People who wish to claim should complete a CH2 Child Benefit claim form and submit this by post to the Child Benefit office. The address is included on the form. You will need to provide an original birth certificate and the passport or travel document used to enter the UK. Where this documentation is not immediately available, people are advised to include a note in their claim and someone from HM Revenue & Customs (HMRC) will be in touch to discuss further. Anyone wanting more information on Child Benefit can visit GOV.UK or call 0300 200 3100 (from inside the UK).

Updates for hosts

All previous information shared is available on our ‘Information for Homes for Ukraine hosts’ webpage.

Key processes – when we will contact you

We are contacting hosts directly within a couple of days of being given your contact information by the Home Office. We are only provided with host contact information once hosts have been successfully ‘matched’ with guests. We are receiving updated information regularly from the Home Office, sometimes daily, and we will email each new cohort of matched hosts with information about next steps.

 

When you receive this information from us, please do not share it with anyone else. We need hosts to provide us with information at the right time to make our process as efficient as possible.

 

This initial welcome email to you will provide you with information to start the process of getting a Disclosure and Barring Service check for every eligible member of your household. We will also be able to start organising your accommodation check. These can both happen before your guests arrive (although in some instance guests may arrive before they are complete – this is OK).

 

We will then need you to notify us once your guests have arrived. This is because we cannot make host payments (£350 per household per month in arrears) or guest payments (£200 per guest ASAP after arrival) until guests have arrived at your address.

 

Information about how to notify us about all of the above will be sent to hosts direct by email.

Intercultural awareness

It is worth remembering that people have different cultural norms, and sharing your home with people who may not have the same cultural norms will not only provide lovely opportunities to learn about another culture, but also some possible challenges.

 

Some things you may want to bear in mind are that people may have different diets (some preferred items may be found in Polish shops locally), may be used to drinking bottled water, may not be comfortable with ‘small talk’ such as about the weather, may not be used to saying ‘please’ and ‘thank you’ as much as some in the UK will, will not know about local recycling conventions and so on.

 

We suggest asking your guests (while being mindful that people may have recently experienced significant trauma and, even if not, may not be comfortable being too open with a stranger) whether there is anything they need, and regularly checking back in with them about their comfort and needs. There is further information in a document provided by ‘Health Prom’ attached.

Will my Council Tax be affected?

The Government has announced that a Ukrainian joining a sponsor’s home under the Homes for Ukraine scheme will be ‘disregarded’ when Council Tax discounts are calculated to ensure sponsors are not financially worse off as a result of taking part in the scheme. As well as there being no impact on a sponsor’s discount for their main home, there will be a 50% discount for empty or second homes that are used to house Ukrainians on the scheme. Council tax discounts will not be affected if you sponsor and host a Ukrainian household in your home.

If I receive care and sponsor a refugee through the Homes for Ukraine, will I be affected?

The Department of Health and Social Care has published guidance for councils on charges relating to care recipients who sponsor refugees under the Homes for Ukraine scheme. It outlines that sponsors should be considered to be volunteers engaged in a voluntary activity as a host, when carrying out financial assessments in relation to adult social care.

 

Gareth

Gareth Bell | Communications and Communities Service Manager

South Cambridgeshire District Council